At Signicon, we strive to provide high-quality digital marketing NGO services tailored for schools. We understand that circumstances may arise where refunds or cancellations are necessary. This Refunds/Cancellations Policy outlines our procedures regarding refunds and cancellations.
1.Refund Policy:
Refunds may be issued in the following circumstances:
- If Signicon fails to deliver the agreed-upon services as outlined in the service agreement.
- If there are material defects or errors in the services provided by Signicon that cannot be rectified within a reasonable timeframe.
- If the school has made a payment in error or has been charged incorrectly.
Refund requests must be made in writing to Signicon’s customer support team within [insert number] days of the issue arising.
Refunds will be processed using the original payment method whenever possible.
Refunds will be issued in the same currency as the original payment.
2.Cancellation Policy:
- Cancellations of services must be made in writing to Signicon’s customer support team.
- If the cancellation request is received before the start date of the services as outlined in the service agreement, a full refund may be issued.
- If the cancellation request is received after the start date of the services, refunds will be prorated based on the services already provided and any applicable cancellation fees.
- Signicon reserves the right to charge a cancellation fee to cover any costs incurred up to the cancellation date.
3.Exceptions:
- Signicon may make exceptions to this Refunds/Cancellations Policy in extenuating circumstances, at its sole discretion.
Contact Us:
- If you have any questions or concerns about our Refunds/Cancellations Policy, please contact us at support@signicon.co
By using our digital marketing NGO services for schools, you agree to abide by the terms outlined in this Refunds/Cancellations Policy. Signicon reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.